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The Public Sector in South Africa has achieved unparalleled service delivery over the past 20 years. Nevertheless, they are still facing many obstacles like the need to improve performance and efficiency and the lack of capacity to improve with the challenging global economic conditions.
Every business in South Africa is affected by the Public Sector Services, from regulations, infrastructures, administration through to daily interactions with bureaucracy.
Our portfolio of innovative solutions is tailor-made to meet the comprehensive needs of the Public Sector in South Africa and encompasses of the following: Consulting, Business Process Outsourcing, People Enablement and customised Technology solutions.
We have a proven track record of successful implementations and through our network of experts, we are able to improve service delivery and on-going invention such as:
State of the art E-government Solutions – Paper-based systems are increasingly being replaced with electronic and online solutions. Our e-government solutions touch on almost every aspect of everyday life. We also operate customs management systems to facilitate international trade and valuation services. We help you make trade easier for millions of people around the world.
Mobile solutions – We deliver mobile solutions to smart-phones, tablets and even handheld/scanning devices that seamlessly integrate with your enterprise back-bone. We offer several cost effective and rapid “proof of concept” options or long-term production solutions that are differentiated by user centric design.
Bespoke Software Development – spread over end-to-end SDLC, agile, prototyping or product development of any scale and complexity or loosely coupled extensions to your already running enterprise applications.
Cloud Solutions – We are comfortable developing solutions that are deployed in a cloud and are able to design your solutions for SaaS if so required.
Business Intelligence – We have strong capabilities in developing sustained BI solutions for our customers as well as an extensive library of visualisation components to help users access, interpret and present information from enterprise applications.
Strategic Physical Asset Management – We provide best practice expertise to optimize strategy and processes in asset intensive operations.
Asset Performance solutions – Where we align the management of your physical infrastructure assets with tactical and operational needs.
People enablement based solutions that develops competency of people in line with your specific business objectives and further develops leadership to support improved decision making, synergy, strategy execution and the management of talent. Our professional team can enable the sector to adapt to constant changes through structured Change Management and Change Leadership interventions. We also provide constant evaluation through metrics and dashboards with continuous improvement support to ensure sustainability of business results.
Our methodology is driven by Government’s key priorities and persistent issues. Through past successful partnerships with the Resolve team, we have been privilege in helping South Africa’s major metropolitan municipalities, major railway and infrastructure institutions, E-governance like traffic enforcement, tolling management and many more to improve and transform in their day-to-day service delivery.